IMPACTS OF DIGITAL TRANSFORMATION ON MOBILITY AND TRANSPORTATION SECTOR- ANALYSIS OF THE FREQUENCY OF MOBILITY USERS BEFORE AND DURING THE COVID-19 CRISIS

Malak Shatnawi; Zoltan  Rajnai

Malak Shatnawi Obuda University
Zoltan Rajnai Obuda University

Keywords: COVID19, transportation, sustainability, digital transformation, transportation modes and activities.

Abstract

Research Paper

DOI: 10.37458/ssj.2.2.8

It is indeed a fact that the digital transformation has been changed rapidly in the last few years, and the appearance of the COVID-19 pandemic played a significant role in accelerating the wheel toward intelligent and digital transformation in all sectors; some countries have been recovered quickly from the pandemic and managed to eliminate most of the obstacles while others still struggling. The public transport sector PT during COVID-19 pandemic was affected directly, which is an inevitable result that disrupted the system. This paper will investigate through an online questionnaire survey the effect of the COVID-19 pandemic and the digital transformation on transportation modes and activities by evaluating the current situation and assessing future transportation sustainability and whether it will continue to recover appropriately. The research will identify user's awareness, attitude, and behavior toward PT before and during COVID-19, as the trend has been in favor of private vehicles and avoidance of PT, therefore increasing confidence in PT requires decisive action from governments, policymakers, and planners to keep pace with the intelligent transformation.

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